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sa国际传媒榃e are working the front linessa国际传媒: Behind the till with a B.C. grocery store employee

A union rep at Save-On-Foods talks about life in the aisles during a pandemic
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Ty Harasemow is the head shop steward at Nelsonsa国际传媒檚 Save-On-Foods location for UFCW 1518. Photo: Tyler Harper

Ty Harasemow has worked in grocery stores for over a decade, and until now his biggest concern during a shift might have been stocking shelves.

Now, when he steps into Nelsonsa国际传媒檚 Save-On-Foods location, Harasemow is surrounded by reminders he is suddenly an essential service worker in the middle of a global pandemic.

sa国际传媒淲e are working the front lines. None of us really know if wesa国际传媒檙e going to get sicksa国际传媒,sa国际传媒 said Harasemow.

sa国际传媒淭o be perfectly honest, wesa国际传媒檙e taking our precautions. We are so diligent in this store I donsa国际传媒檛 believe any of our hands can take sanitizer much longer.sa国际传媒

Grocery stores are among the few places people are allowed, out of necessity, to gather. But for employees, many of whom are working for minimum wage, the realities of COVID-19 were not something they signed up for.

Harasemow, a head shop steward representing UFCW 1518 and the approximately 150 employees at the Nelson store, said many of his coworkers deal with some level of panic daily. Others, he added, are more relaxed.

sa国际传媒淚 donsa国际传媒檛 want to take away from the fact that yes, there is added stress being so congregated in our store, trying to abide by these rules that wesa国际传媒檙e socially applying to our customers, and actually fulfill them ourselves while still conducting a business. Thatsa国际传媒檚 proven problematic and stressful.sa国际传媒

UFCW 1518 represents workers at stores including Save-On, Safeway and IGA. In Nelson, the changes made at Save-On and Safeway are quickly apparent to customers. Carts are wiped down and hands sanitized at the door. Tape on the floors show how close to stand to others, and which direction to walk in. Plexiglass separates the till from the buyer.

Harasemow says his co-workers and union are generally content with the safety measures introduced by the company, and that hesa国际传媒檚 impressed by how quickly changes were made in March when lockdowns in B.C. began.

He added Save-On and the union also agreed to a raise of $2 per hour, retroactive to the beginning of March, as so-called herosa国际传媒檚 pay during the pandemic.

sa国际传媒淭hat just re-affirmed no types of political issues are going to [keep] us from working together as one right now, and thatsa国际传媒檚 very good to see,sa国际传媒 he said.

Dan Goodman, the secretary treasurer of UFCW 247 based in Surrey, mostly agrees with Harasemowsa国际传媒檚 characterization of union-company relations.

Goodmansa国际传媒檚 union represents 14,000 grocery store workers across B.C. at stores including No Frills, Extra Foods, Safeway and, in Nelson, the Wholesale Club. While he gives those companies credit for what theysa国际传媒檝e done, Goodman also thinks the pandemic will change union expectations once bargaining resumes.

sa国际传媒淚 certainly think our members are going to be a lot stronger or less inhibited in telling the company how they feel about what their entitlement should be,sa国际传媒 he said. sa国际传媒淪o I think itsa国际传媒檚 going to make things challenging at the bargaining table, for sure.sa国际传媒

The real issue the members of his union face, Goodman said, is with customers who arensa国际传媒檛 respecting the rules or are perhaps becoming too comfortable in stores.

sa国际传媒淚 think they view the grocery store as a return to normalcy,sa国际传媒 said Goodman. sa国际传媒淚 think people cansa国际传媒檛 go to a restaurant, you cansa国际传媒檛 do all these things you normally do in your every day life. You cansa国际传媒檛 send your kids to the park because itsa国际传媒檚 covered in yellow tape.

sa国际传媒淪o I think when they get into the stores, sometimes people forget, which I think is one of the reasons why they are going to the store too much. Itsa国际传媒檚 an excuse to get out and forget about everything going on. They forget about that distance, they forget about having to wait or walk around somebody.sa国际传媒

What thatsa国际传媒檚 meant, Goodman says, is a re-evaluation of a capitalist motto: the customer is always right. Younger staff have had an easier time asserting themselves, he said, while some more experienced staff have been reticent to express their needs with customers.

sa国际传媒淲esa国际传媒檙e telling our members that when someone is in your space, you need to turn to them and say you need to give me my two metres,sa国际传媒 he said.

sa国际传媒淵ou have the right to do that, because ultimately you have the right to a safe workplace. So I think thatsa国际传媒檚 been a bit of a challenge. Thatsa国际传媒檚 a whole new role, a whole new aspect that probably wasnsa国际传媒檛 there before.sa国际传媒

And it may not be one experienced in every store.

Harasemow said hesa国际传媒檚 been touched by how often customers have showed his colleagues patience and gratitude for doing a difficult job in trying times.

sa国际传媒淪o thatsa国际传媒檚 the biggest thing I have to show appreciation forsa国际传媒,sa国际传媒 he said. sa国际传媒淲esa国际传媒檙e all on the same team here, we all want to be on the same page.sa国际传媒

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tyler.harper@nelsonstar.com

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Tyler Harper

About the Author: Tyler Harper

Isa国际传媒檓 editor-reporter at the Nelson Star, where Isa国际传媒檝e worked since 2015.
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