A Langley digital media company president has been fired after he sent an insulting and profanity-laced message to an unsatisfied client.
Annette Andersson of About the Bra, an Alberta-based lingerie store, had contacted Langleysa国际传媒檚 Agency Media, part of the Westlund Group, about building her a website and creating a logo.
In late June, Andersson put up a post on Linkedin that went viral, when she described her interaction with the Agency Media president and how it quickly degenerated.
Andersson said that after some back and forth, and a lack of times she could meet with them, she asked for her money back, but got no response.
sa国际传媒淎fter not getting a response, I gave them a bad review,sa国际传媒� Andersson wrote. sa国际传媒淚 then get this back in an email from the president.sa国际传媒�
Her response from then-Agency president Joel MacDonald was two sentences long.
sa国际传媒淟isten csa国际传媒�-, take down your reviews and I will send your money today. Stop fsa国际传媒�-ing with me you fat bsa国际传媒攕a国际传媒�,sa国际传媒� the message said.
Andersson shared an image of it on her Linkedin account.
After Andersson went public, MacDonald was fired from his roles at both Agency Media and Apex Wireless by Westlund group CEO Andrew Westlund.
sa国际传媒淚 am deeply ashamed of the offensive and inexcusable email my executive, Joel MacDonald, sent to our client, Annette Andersson,sa国际传媒� said a statement posted on Agency Mediasa国际传媒檚 social media. sa国际传媒淗is words harmed and hurt Ms. Andersson and members of the community.sa国际传媒�
The message said he had personally apologized to Andersson and offered her support.
He added that MacDonald had also reached out to apologize.
As of July 6, the Agency Media website remained offline, after Westlund noted that the company was taking it down to remove MacDonaldsa国际传媒檚 name and images.
Andersson noted in a follow up post that after complaining to the Better Business Bureau, she did get her refund.
The Langley Advance Times has reached out to both the Westlund Group and About the Bra for further comment.
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